CraigMcMillan

WorkCase study

Creative workflow systems

Monday.com boards that run creative and comms teams — including Coventry City Council’s communications team.

Monday.com team task board shown on a laptop and phone
Client
Coventry City Council · Great Places Housing Group
My role
Certified Monday.com builder — system design, build and training
Disciplines
  • Systems

01

The challenge

Creative and comms teams lose hours to briefs in inboxes, unclear priorities and chasing approvals. Coventry City Council’s communications team needed one place to run their work.

02

The idea

Design the workflow first, then build it: intake forms, clear stages, automations and dashboards that show leaders what’s happening without asking.

03

The execution

As a certified Monday.com builder I mapped the team’s process, built the boards, forms and automations, and trained the team to run and adapt it themselves.

I use the same approach to run my own in-house studio at Great Places.

Credits

System design, build & training
Craig McMillan